PRIVACY POLICY

1. Who We Are

Michelle Carrington Copywriting ('we', 'us', or 'our') operates the website michellecarringtoncopy.com ('the Site'). We are committed to protecting your personal information and your right to privacy.

2. What Information We Collect

We may collect the following types of information: Information you provide directly, such as your name, email address, phone number, and message content when you submit a contact form, book a consultation, or communicate with us by email; automatically collected information, such as your IP address, browser type, pages visited, and time spent on the Site. This is collected through cookies and analytics tools—communications data, including emails or messages you send to us.

3. How We Use Your Information

We use the information we collect to:

  1. Respond to your enquiries and provide the services you have requested;

  2. send you information you have opted in to receive, such as newsletters or service updates;

  3. Improve our website and user experience

  4. Comply with legal obligations

  5. Prevent fraud and maintain security

  6. We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Michelle Carrington Copywriting uses cookies and similar tracking technologies to improve your experience on our Site. Cookies are small files stored on your device.

We use:

  • Essential cookies: Required for the Site to function. These cannot be disabled.

  • Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics). You can opt out via your browser settings or by visiting https://tools.google.com/dlpage/gaoptout.

  • Marketing cookies: You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

5. Third-Party Services

We may share your information with trusted third parties to support the operation of our business. These third parties are only permitted to use your information to provide services to us and are required to maintain confidentiality.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data: The right to access the personal information we hold about youThe right to request correction of inaccurate dataThe right to request deletion of your dataThe right to withdraw consent at any time (where processing is based on consent)The right to lodge a complaint with a relevant supervisory authorityTo exercise any of these rights, please contact us at [hello@yourdomain.com].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at michelle@michellecarringtoncopy.com, and we will take prompt action.

10. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this page periodically. Continued use of our Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: michelle@michellecarringtoncopy.com